eLearning Support

If you are experiencing a technical issue with your course, the course setup, or the Student Resource Course, contact eLearning Support at 866-554-8406/386-226-4900 or eccdl@erau.edu. You may also open a support request.


For information regarding student records, accessing course rosters, or for assistance in posting final course grades for students, contact the Registrar at worldwide.registrar@erau.edu or 866-393-9046.


For information about course scheduling, visit the Teaching at Worldwide page.


For questions concerning technology outside of Canvas (e.g., ERNIE, EagleVision, and accounts/logins), contact Information Technology at itsupport@erau.edu or 866-227-8325/386-226-6900.

Course Contacts

If you have any questions regarding your course, please look at page 2 of the Information For Instructors (IFI) in the modules of your course. The link to Instructor Guidance includes information specific to the setup and teaching of the course. Contact information is also included if you require additional assistance.

Contact Us / Register For Event

For any teaching, teaching with technology, or any other general questions such as those concerning our programs that may not be available on this site, you may contact RCTLE to have your questions answered. Please email us at rctle.erau.edu.


The mission of the Rothwell Center for Teaching and Learning Excellence is to empower faculty members in their pursuit of professional growth through diverse offerings for the universal goal of student success.

Contact Us

Services (1)
The Rothwell Center for Teaching and Learning Excellence (RCTLE) provides faculty training, quality management, instructional outreach, supportive consultations, and resources about the Scholarship of Teaching and Learning.

Support (3)
A list of areas that support teaching at ERAU-W which includes: eLearning Support, Registrar, Scheduling, IT, and course contacts.